Responsible Gaming
Gaming Should Be Entertainment
At BitStarz, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we provide exciting gaming experiences, it's important to understand that all games involve an element of chance, and the house always has a mathematical advantage in the long run.
Please gamble responsibly and only with money you can afford to lose.
Age Verification
BitStarz is only available to players who are 18 years of age or older (or the legal gambling age in your jurisdiction). By accessing our site, you confirm that you meet these age requirements.
If you are under the legal gambling age in Australia, you must not use this service. Parents and guardians concerned about online gambling access should consider using content filtering software.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognize any of these warning signs in yourself or someone you know, seek help immediately:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the amount spent
- Gambling to escape problems, stress, or negative emotions
- Neglecting family, work, or other important responsibilities
- Borrowing money or using credit to fund gambling
- Experiencing mood swings or irritability when unable to gamble
- Feeling anxious, depressed, or guilty about gambling habits
- Failed attempts to reduce or stop gambling
- Needing to gamble with larger amounts to achieve the same excitement
Self-Help Tools & Responsible Gaming Features
BitStarz provides tools to help you maintain control over your gaming activity:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you're willing to lose during a gaming session
- Reality Checks: Receive regular reminders during gaming sessions to help you stay aware of time and money spent
- Session Time Limits: Set automatic session timeouts to prevent excessive play
- Self-Exclusion: Temporarily or permanently block access to your account if you need a break from gaming
- Account Closure: Permanently close your account if you wish to stop using BitStarz
Contact BitStarz customer support to activate any of these tools at any time.
Support Organizations & Resources
If you're struggling with problem gambling, help is available. Here are organizations that provide free, confidential support:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Free counselling and self-help resources specifically for Australian residents - Gamblers Anonymous Australia
Support groups and peer assistance across Australia
United Kingdom
- GamCare
Website: www.gamcare.org.uk
Free support and counselling for problem gambling - GamStop (National Self-Exclusion Scheme)
Website: www.gamstop.co.uk
UK-wide self-exclusion scheme across licensed operators
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Resources and support for Canadian residents
United States
- National Council on Problem Gambling (NCPG)
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 (24/7, confidential)
Other Jurisdictions
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) — www.bzga.de
If You Need Help
If you believe you have a problem with gambling, please reach out to one of the support organizations above. Seeking help is a sign of strength, not weakness.
You can also contact BitStarz Support at any time to discuss self-exclusion, account closure, or other responsible gaming concerns. Our team is here to help.
Remember: You are not alone, and treatment and support are available.